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Design for Delight: The Secret to Brainstorming

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In this fifth installment, Intuit Innovation Catalysts unveil creative brainstorming techniques that help uncover solutions to important problems.

See the video below to learn more about quickly generating new ideas from different perspectives.

Brainstorming in Action

1. Set context.
Ground participants in the problem or opportunity space, project history, personas and insights.

2. Warm up.
Use a group exercise to get energy up.

3. Focus attention.
Write a provocative “How Might We…?” or “What ways can…?” question on the board.

4. Quiet Ideation.
To balance different thinking styles, spend 2-3 minutes capturing ideas individually, one idea per Post-It. Use Sharpies.

5. Engage each participant.
Ask them to share an idea.

6. Reinforce the idea.
Repeat and clarify it, then stick it on the board.

7. Broaden.
When ideation slows, build on ideas.
A. Add or remove constraints, for example, “what if we had a million
dollars?” Followed by “what if we had $5 dollars?”
B. Analogies and Metaphors: “what else is like ?” “What qualities are important?”
C. Use opposites to spark energy and uncover unarticulated needs or desires: “What’s the opposite of …?”

8. Cluster ideas into themes.

9. Narrow the idea set.
Take a poll or vote.

10. Highlight the winning ideas.
Discuss next steps.

Allison Green

Allison likes that there's something new to learn or share every day. At Intuit she gets to tell the story of the company culture, the innovation happening behind the scenes and the importance Intuit customers play in everything that happens.

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  • Mark Fassett

    When my group brainstorms, we throw out all the rulebooks. We jam on ideas quite openly, and it’s usually pretty effective… even though we’re breaking the rules. We might have a unique dynamic, I admit, but I believe there is no one size fits all solution for brainstorming.

    Heck, some people don’t think it works at all: http://www.newyorker.com/reporting/2012/01/30/120130fa_fact_lehrer