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Videos: Serving Customers

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Articles: Serving Customers

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TSheets Makes Payroll Easier

We are so glad we found TSheets Time Tracking for Employees. After struggling for many years to manually collect, decipher, and enter employee time, TSheets has made processing payroll much easier. We currently have seven employees and usually work on three to four different projects at a time. Prior to TSheets, our employees had to […] The post TSheets Makes Payroll Easier appeared first on Quickbooks.
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3 Ways to Manage Your Customers

As an accounting professional, I tend to believe that financial integrity is the most important discipline in the world of small business. However, life has taught me that the most important aspect of running a business is the Customer Relationship. Without paying customers, there is no business. The enormous task of recording phone conversations, emails, […] The post 3 Ways to Manage Your Customers appeared first on Quickbooks.
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Are Open Office Layouts Cost Effective?

Open office plans have been a growing concept in office layout design in recent years. According to the International Facility Management Association, 70 percent of offices in a 2010 survey feature an open layout. This trend is largely based on two justifications: saving money and fostering more employee collaboration. But there’s one problem. This 2013 […] The post Are Open Office Layouts Cost Effective? appeared first on Quickbooks.
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How Much Should You Charge for Your Product?

Pricing your products correctly is one of the more difficult tasks you will face as a business owner. Charge too little and people might perceive your product as “cheap.” Charge too much and people won’t be able or willing to purchase your products. Customers want value, but they also want to feel like they’re getting their […] The post How Much Should You Charge for Your Product? appeared first on Quickbooks.
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How to Boost Profits by Retaining Customers

Customer retention is a bit of a holy grail for small-business owners. A study done ten years ago by Bain and Company and Harvard Business School showed that a mere 5 percent increase in customer retention can translate to a bump in profits of between 25 and 95 percent. An updated version of the study looking at e-commerce found […] The post How to Boost Profits by Retaining Customers appeared first on Quickbooks.